Simplicity and Service Management
By Dick Stark “Simplicity is the ultimate sophistication.” -Leonardo Da Vinci Several weeks ago, CIO Magazine’s cover story, In Search of Simplicity, detailed how complex IT has become. Between...
View ArticleBSM’s Value Proposition
By Dick Stark RightStar’s mission is to be our client’s expert advisor in the Business Service Management (BSM) space. Additionally, it’s to return value back to our clients in terms of the investment...
View ArticleSimplify, Standardize, and Automate
“Change is inevitable—except from a vending machine. –Robert C. Gallagher By Dick Stark During our Automation webinar on Wednesday, I described how IT organizations must simplify,...
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